Privacy Policy - FDM-Machine Operations

PRIVACY POLICY

Last Updated: October 1, 2026

FDM Machine Operations LLC (“FDM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, applying for opportunities, or otherwise interacting with our business.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

1. COMPANY INFORMATION

FDM Machine Operations LLC
3692 Grand Ave
Miami, FL, United States

Responsible Contact: Demhat Deniz
Email: info@fdm-machines.com
Website: fdm-machines.com

2. INFORMATION WE COLLECT

Depending on how you interact with our website and services, we may collect the following categories of information.

Information You Provide to Us

When you contact us through our website, email us, submit an inquiry, or apply for a business or employment opportunity, you may provide information such as:

• Name
• Company or organization
• Email address
• Telephone number
• Location
• Reason for contacting us
• Information contained in your message
• Information submitted through application or partnership forms
• Any other information you voluntarily provide

Please do not submit sensitive personal information unless it is necessary for your request.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security systems, or related technical services.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Date and time of access
• Referring website
• Pages visited
• Server log information
• Cookie and consent preferences

This information may be used to operate, secure, troubleshoot, and improve our website.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

• Respond to inquiries and requests
• Communicate with prospective and existing customers
• Evaluate potential vending machine locations
• Process requests relating to our machines and services
• Handle Revenue Sharing inquiries
• Handle Independent Sales inquiries
• Process employment, contractor, or partnership applications
• Provide customer support
• Maintain and improve our website
• Protect our website and systems against fraud, abuse, and security threats
• Maintain business records
• Comply with applicable legal and regulatory requirements
• Establish, exercise, or defend legal claims

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.

4. CONTACT FORMS AND EMAIL COMMUNICATION

Our website provides forms that allow visitors to contact FDM electronically.

When you submit a form, we may process the information entered into the form as well as technical information associated with the submission.

If you contact us by email, we may retain your email address, the content of your message, attachments, and related communication information.

We use this information primarily to respond to your request and maintain appropriate business records.

5. BUSINESS, SALES AND PARTNERSHIP INQUIRIES

Information submitted in connection with machine placement, Revenue Sharing, Independent Sales, partnerships, location opportunities, or similar business inquiries may be used to:

• Evaluate the proposed opportunity
• Contact you regarding your submission
• Determine whether a location may be suitable for our services
• Prepare or discuss potential agreements
• Coordinate subsequent business activities

Submitting an inquiry does not create a contractual relationship with FDM Machine Operations LLC.

6. EMPLOYMENT AND CONTRACTOR APPLICATIONS

If you submit information through our careers or application pages, we may use that information to evaluate your qualifications and communicate with you regarding current or future opportunities.

Application information may include contact information, professional information, availability, location, experience, and other information voluntarily provided by you.

We retain application information only for as long as reasonably necessary for legitimate recruiting, business, recordkeeping, and legal purposes.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies necessary for website functionality, security, user preferences, shopping functionality, and consent management.

Where required, optional cookies or technologies will be activated only after the appropriate consent has been obtained.

You can review and modify your cookie preferences through the cookie consent settings available on our website.

You may also configure your browser to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.

8. WORDPRESS AND WOOCOMMERCE

Our website is operated using WordPress and may use WooCommerce and related plugins to provide website and product functionality.

These systems may process technical information necessary to:

• Display website content
• Maintain sessions
• Provide product pages
• Process forms and user interactions
• Maintain website security
• Prevent spam and abuse
• Remember user preferences

If online ordering or payment functionality is offered, additional information may be processed as necessary to complete the requested transaction.

9. SERVICE PROVIDERS

We may use third-party service providers to operate and support our business and website.

These may include providers of:

• Website hosting
• Email delivery
• Website maintenance
• Cybersecurity
• Cookie consent management
• Form processing
• Cloud infrastructure
• Payment processing
• Professional services

These providers may receive access to personal information only where reasonably necessary to provide their services or where otherwise permitted by law.

Their processing of information may also be governed by their respective privacy policies and contractual obligations.

10. SALE OF PERSONAL INFORMATION

FDM Machine Operations LLC does not sell personal information for monetary consideration.

We also do not knowingly sell or share personal information of minors.

If our use of advertising or analytics technologies changes in the future in a manner that creates additional rights under applicable privacy laws, this Privacy Policy and our cookie controls will be updated accordingly.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period depends on factors such as:

• The nature of the information
• The purpose for which it was collected
• Whether a business relationship exists
• Legal and regulatory obligations
• Accounting and recordkeeping requirements
• Fraud prevention and security requirements
• Potential legal claims

Information that is no longer reasonably required may be deleted, anonymized, or otherwise disposed of in accordance with our business practices and applicable law.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, electronic communication, or storage system can be guaranteed to be completely secure.

13. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have rights regarding your personal information.

These rights may include the ability to request:

• Access to personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information regarding how personal information is used
• Information regarding categories of information disclosed to third parties
• A copy of certain personal information
• Withdrawal of consent where processing is based on consent
• Opt-out rights where provided by applicable law

Certain requests may be subject to legal exceptions.

To submit a privacy request, contact:

info@fdm-machines.com

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

14. CALIFORNIA PRIVACY

California residents may have additional privacy rights under applicable California law.

Depending on whether applicable legal thresholds and requirements are met, these may include rights relating to access, correction, deletion, and information regarding the collection, use, disclosure, sale, or sharing of personal information.

FDM Machine Operations LLC does not sell personal information for monetary consideration.

California residents may contact us at info@fdm-machines.com regarding applicable privacy rights.

15. CHILDREN’S PRIVACY

Our website and services are intended for business and general adult audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

16. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party services they use.

17. INTERNATIONAL VISITORS

Our business is based in the United States.

If you access our website from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.

Applicable privacy rights may vary depending on your location.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technology, or applicable legal requirements.

The current version will be published on this page with an updated “Last Updated” date.

19. CONTACT US

For questions regarding this Privacy Policy or our handling of personal information, please contact:

FDM Machine Operations LLC
3692 Grand Ave
Miami, FL, United States

Responsible Contact: Demhat Deniz
Email: info@fdm-machines.com
Website: fdm-machines.com